Service & Repairs | UK Electric Bike Centre

Service Introductions

We have been voted the best e-bike Service and Repair centre in the South East

Servicing and repairing your electric bike is almost the same as a conventional push bike. On purchasing your bike you will receive a comprehensive manual will explain how to maintain your electric bike.

Tyres, chains, brakes and gears will require attention from time to time, however, as these parts are the same as those used on conventional push bikes they can easily be maintained by any bike shop. The electric motors on all our models are designed to be maintenance free as are the batteries.

Warranty For additional peace of mind all our electric bikes come comprehensive warranty

Warranty's will vary by brand and range between 2 and 5 years. Usually you can anticipate 2 years on the electrics and batteries and up to 5 years on your frame.

We offer ex hire, used and demo bikes. These all come with a 3 month warranty.

The UK Electric Bike Centre will be happy to service and maintain your electric bike for you at our Mid Kent shop in Biddenden.

Service Packages

With this package, ideal for a bike that is over a year old and needs looking at, we will carry out:

Frame and Forks checked.

Gears Indexed.

Chain checked, degreased and then oiled.

Brakes checked.

Tyres checked and tyre pressures re done.

Components oiled where necessary.

Bolts checked for tightness.

Bike test ridden

Bike Cleaned

Cost £40.00

* Any additional parts such as brake pads are extras and you will be advised of the cost to replace and fit.
With this package, this is for a bike that has not be used or serviced for some time. In this we will carry out:

Frame and Forks checked.

Gears Indexed.

Chain checked, degreased and then oiled.

Brakes bled and new hydraulic fluid added and checked.

New brake pads

Tyres checked and tyre pressures re done.

Components oiled where necessary.

Bolts checked for tightness.

Bike test ridden

Bike Cleaned

Cost £59.00

* Any additional parts such as brake pads are extras and you will be advised of the cost to replace and fit.
We specialise in diagnosis of ebike batteries. We recommend having your battery checked before 2 years or when the warranty is about to run out. Alternatively if you need your battery checked we can let you know the efficiency (Ah) of all batteries.

Lithiam Ion Batterys can be recelled if damaged or having been over or under charged - please ask for more details.

We can upgrade your battery to give it a longer range - please ask for more details.

Cost for a check is £25.00
With nearly 10 years of expeience we are able to mend most electric faults on all ebike brands. Electrics and / or batteries can be upgraded.

Prices vary acording to what is needed but we will always consult and let you know costs before work progresses.

Please arrange to bring you e-bike into the shop to get a quote.
Since 2020, we have helped many customers to repair a large number of electric scooters and e-motorbikes. Our 2 electricians have fixed everything from an e-scrambler accompanied with a bag of wires and a battery bought from ebay to a simple fault diagnotics on a number of scooters.

We charge £40 an hour but often its hard to say how long it may take, however we will always give you an estimate and call to confirm you want to go ahead.

Give us a call on 01622 890 300 and we will always try and help.
If your wantinmg us to test your battery or are concerned cells have failed try our battery testing facility. We completely de-charge your battery, fully charge it and test it under strain to determine how many AH or Wh are left in your battery. We charge £30 for this service.

We can do most ebikes but some specialised bike may need an adapter, so the cost will be £50